What countries do you ship to?
We ship globaly, but due to carrier restriction, we are not able to ship to following locations.
We cannot deliver to the following areas:
2. American Samoa
5. Marshall Islands
6. Northern Mariana Islands
8. Puerto Rico
9. Rhode Island
10. U.S. Virgin Islands
11. Armed Forces Americas
12. Armed Forces Europe
13. Armed Forces Pacific
Thank you for your understanding.
How much does the shipping cost?
Shipping rate will be calculated during checkout, normally US domestic Standard 3~5 Business Day Shipping will cost $9.95, shipping cost to Non-US countries starts at $15. Free US domestic standard shipping on orders over $29.
How long does delivery take?
3-7 business days for US domestic shipping. 10~20 days for international shipping. Shipping time may increase due to high demand.
How will my delivery be shipped?
OAK & IRON is partner with USPS, UPS, Amazon Logistics and other partners for US-domestic and Non-US global shipping.
I ordered more than one item. Will they all be delivered at the same time?
We try to make sure all your items reach you at the same time. Sometimes our products are not always sent together since different shipping options can be used, depending on the product. Once an item has been shipped, you will receive a shipment notification email.
Can I change the delivery address of my package after it has been shipped out?
Unfortunately, we cannot change the shipment once the product is en route.
What do I need to do when I received a different product than what I ordered?
Please contact customer support at email@example.com